A collection of perspectives and takeaways from my binder of failures and successes.
Don’t Default to Meetings: A Quick Communication Guide (and how to run meetings if you have to)
Meetings with remote teams serve a purpose, but their zone of usefulness is much smaller than we think. As an operator, I try to minimize the need for meetings in general. Or, more accurately, keep them where they’re most useful. Here are my best tips to not bog...
How to Plan With Usefulness, Agility, and Innovation in Mind
You plan when you're the dumbest. I don't remember where I originally heard this, but the idea behind it has stayed with me ever since. And it's so true; when you're in the stage of developing the plan, you're the least informed around how the work will go. This...
When is Hiring a General Manager For Your Founder-Led Business Helpful, and When is it Counterproductive?
Founder-led businesses, whether side hustles, solo, or with a team, are on the rise. And it makes perfect sense: For one, access to information & tooling to start a business has never been higher. Secondly, it's never been easier to monetize a hobby or passion --...
How to Run a Profitable Business Part 1: Making Data-Driven Decisions
As a business owners and leaders, data is our friend. And in my experience the healthiest businesses have a good understanding of what kind of data their company needs to run like a well-oiled machine. As someone who’s often tasked with operating the business side of...
The Simple Work Management System Sitemap.io Uses to Run Their Agency
The team at Sitemap and I are tying the bows on a work management system for their agency. Their COO, Grace, reached out in June feeling the pain of piecemeal systems. It sounded like this: "A team member sent me a Google Sheet with all of our in-progress work &...
How to Make Better Decisions as a New Leader
Learning how to make better and more-confident decisions is one of those fundamental skills, like communicating well, that will have an impact on every area of our lives. If you know me you know I loath cookie-cutter frameworks that lack nuance & mask as widely...
